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  Support >> RMA Service
   
 
   
  Resolving product issues is simple with Chen-Source. Just fill out the form below and a Chen-Source representative will reply to your request within 24 hours.
(*) Must be filled
   
 
RMA Request Form:
 
  Contact Information:
 
 
Company Name* :
Contact Person* :
Telephone Number* : (eg. 12345678)
Fax Number* :
(eg. 12345678)
E-mail Address* :
Address* :
City*:
Zip Code* :
State :
Country* :

Where was the product purchased?*
 
When did you purchase the product?*
 
Model Number* :
Serial Number :
Quantity* :
Problem Description* :
  Important:
1. The assigned RMA number is valid for 15 calendar days from date of issue.
2. Products received after 15 calendar days will not be processed and will be returned by freight collect.
3. For further assistance, e-mail chensource@chenbro.com.tw or contact your Chen-Source sales representative.
4. After receipt of your RMA request, a Chen-Source representative will provide you with an RMA number for your reference.